Cancellation & Refund Policy
Please review the cancellation and refund terms applicable
to your booking.
1. Payment & Booking Expiry
-
A booking remains in Pending Payment status for
10 minutes from the time of booking creation.
-
If payment is not completed within 10 minutes, the booking will
automatically expire and the reserved slot will
become available for other users.
-
Pending Payment: The booking is valid only until
the payment deadline. No manual cancellation is required.
-
Payment Completed / Confirmed: The booking cannot
be cancelled and no refund will be provided.
2. Confirmed Bookings
-
Once payment has been completed and the booking status
is Confirmed, the booking is
non-cancellable.
-
No refund will be provided for a confirmed booking
under any circumstances.
3. Refunds
-
No refunds are available for confirmed
bookings.
-
Any amount paid towards a confirmed booking is
non-refundable.