Cancellation & Refund Policy

Please review the cancellation and refund terms applicable to your booking.
1. Payment & Booking Expiry
  • A booking remains in Pending Payment status for 10 minutes from the time of booking creation.
  • If payment is not completed within 10 minutes, the booking will automatically expire and the reserved slot will become available for other users.
  • Pending Payment: The booking is valid only until the payment deadline. No manual cancellation is required.
  • Payment Completed / Confirmed: The booking cannot be cancelled and no refund will be provided.
2. Confirmed Bookings
  • Once payment has been completed and the booking status is Confirmed, the booking is non-cancellable.
  • No refund will be provided for a confirmed booking under any circumstances.
3. Refunds
  • No refunds are available for confirmed bookings.
  • Any amount paid towards a confirmed booking is non-refundable.